littlenation.co.nz

We are sorry your item has arrived damaged. Please contact us with your order number, the product name, clear photos of the damage, and photos of the packaging if the box or parcel was damaged.Once we have those details, our team can review the issue and guide you on the next step.Please do not dispose of the item or packaging until our team has reviewed the case.

We are sorry your item has arrived damaged. Please contact us with your order number, the product name, clear photos of the damage, and photos of the packaging if the box or parcel was damaged. Once we have those details, our team can review the issu

What do I do if my item arrives damaged?

Product Issues

How do I cancel my order?

Can I edit or add anything to my order?

I'm having trouble logging in

My order was marked delivered but it’s not here.

How do I track my order?

How much does shipping cost?

How long does delivery take?

What is your shipping policy?

How do I apply promo/discount codes?

Orders

What do I do if my item(s) arrives damaged?

What if my package gets lost or arrives damaged?

Do you offer free shipping?

Do you offer expedited shipping?

Do you ship worldwide?

Shipping & Delivery

How do I start a return?

How do I make a return?

When will I get my refund?

What’s your return policy?

Do you offer refunds or exchanges?

Returns & Refunds

What do I do if I receive the wrong item in my order?

Order Issues

Products

When will an item be back in stock?

Can I pre-order an item?

Why has my pre-order not shipped yet?

Stock & Pre-Order

A part is missing from my box. What should I do?

Can I buy spare parts?

Missing Parts & Spare Parts

What is your warranty policy?

How do I make a warranty claim?

What does the warranty cover?

Warranty

My item is faulty. What should I do?

I received the wrong item. What should I do?

My product is not working. What should I do?

What do I do if my item arrives damaged?Updated 2 hours ago