Can I buy spare parts?Updated 2 hours ago

In some cases, spare parts may be available to purchase, depending on the product and the part required.

Please contact us with the product name, the part you need, and a clear photo if possible. This helps our team identify the correct part and check whether it is available.

If the part is missing from a new box, damaged on arrival, faulty, or related to a safety concern, please do not purchase a spare part first. Contact us so our team can review the issue properly.

If the product may be unsafe, please stop using it while we review the issue.